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Not N95 certified after all: Razer ordered to refund $1.1 million to buyers of the Zephyr RGB face mask

The Razer Zephyr face mask was not N95 certified, contrary to Razer's promises. (Image: Razer)
The Razer Zephyr face mask was not N95 certified, contrary to Razer's promises. (Image: Razer)
Razer reportedly took advantage of the COVID-19 pandemic to sell a $99 face mask with RGB lighting and a transparent front. The US Federal Trade Commission (FTC) is now demanding that Razer compensate customers after the mask was not certified according to the N95 standard, contrary to what was advertised.

The Razer Zephyr face mask was one of the most peculiar products to come out of the COVID-19 pandemic, as the $99 mask was partially transparent and equipped with RGB lighting and interchangeable filters. A Pro variant was later introduced, which used integrated microphones and speakers to amplify the wearer's voice to make conversations easier.

The mask was designed to protect wearers just as effectively as a conventional face mask: according to Razer's marketing, the replaceable filters were certified according to the US N95 standard. As the Federal Trade Commission (FTC) has now confirmed, this was simply a lie, as Razer did not even submit the mask or the associated filters for testing to the relevant authorities, i.e., the FDA and NIOSH, in order to have them properly certified. 

The filters of the Razer Zephyr were supposed to be N95-certified, but this was a lie. (Image: Razer)
The filters of the Razer Zephyr were supposed to be N95-certified, but this was a lie. (Image: Razer)

Without these tests, it is unclear how effectively the Razer Zephyr protects against COVID-19, so Razer has endangered the health of its customers through misleading marketing. The FTC's proposed settlement requires that Razer refund the full purchase price to all buyers of the Zephyr and Zephyr Pro in the US, totaling $1.1 million.

In addition, the authority is imposing a fine of $100,000 and imposing conditions to prevent Razer from making misleading claims about disease protection without having such claims approved by the US Food and Drug Administration (FDA). Although the mask was also sold in Europe, it was not marketed with FFP2 certification in Europe, meaning that Razer may escape a comparable penalty in Europe.

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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2024 04 > Not N95 certified after all: Razer ordered to refund $1.1 million to buyers of the Zephyr RGB face mask
Hannes Brecher, 2024-04-30 (Update: 2024-04-30)