Notebookcheck Logo

Microsoft pauses Windows 10 update due to file deletion fears

Windows 10 users should not install the October 2018 Update until Microsoft announces a fix. (Source: Microsoft)
Windows 10 users should not install the October 2018 Update until Microsoft announces a fix. (Source: Microsoft)
A notice has been published on Microsoft’s support site for Windows 10 stating that the rollout for the scheduled update for October 2018 (version 1809) has been paused. It seems a number of users have reported grave issues with the update, including considerable loss of data and even detrimental effects on a device’s battery life.

A “known issue” post has appeared on the Windows 10 support site in regard to Microsoft’s latest OS update (October 2018, version 1809). The notice reads:

We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.

Apparently, some early users of the new update have taken to various online social platforms to warn others about serious issues they have encountered. One person stated they had lost 220 GB of personal files, including photos and documents, after installing the update. Another explained how a bug with the Intel Display Audio driver included with the update was creating increased CPU usage in devices with processors from Intel’s Skylake generation and newer, leading to reduced battery life.

The affected update was due to start automatically downloading to Windows 10 users on October 9, but it’s now unclear when the update rollout will be restarted. Microsoft has advised those users who have already manually downloaded the update not to install it. If you have downloaded and installed the update and it has adversely affected your machine, then you should contact your local Microsoft customer service center (list of numbers here).

Source(s)

Read all 3 comments / answer
static version load dynamic
Loading Comments
Comment on this article
Please share our article, every link counts!
> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2018 10 > Microsoft pauses Windows 10 update due to file deletion fears
Daniel R Deakin, 2018-10- 6 (Update: 2018-10- 6)